Healthcare Service Quality of Public Hospitals in Bangladesh: Key Issues and Policy Forward

This thesis examines the quality of healthcare services in Bangladesh’s public hospitals, identifying key challenges affecting patient care, service delivery, and overall system efficiency. Using quantitative research methods, the study evaluates factors such as infrastructure, staff performance, patient satisfaction, and administrative practices. The findings provide evidence-based insights for policymakers and healthcare administrators to improve service quality, enhance patient outcomes, and guide policy interventions aimed at strengthening the public healthcare system.

• Supervision